Get in Touch With Us
You must be 21 or older to bet, and you should only use sportsbooks that are legal where you live. If gambling is causing problems for you or someone close to you, call the National Problem Gambling Helpline at 1-800-GAMBLER (1-800-426-2537). Texas readers can also ask that helpline about Texas-specific support services.
This page explains how to contact the Sports Betting Bonuses team, what we can help with, and what we can't. Please read the limits section first if your question is about a specific sportsbook account.
What we can help with
We are an independent comparison site. Messages we can act on include:
- Corrections: An offer, rollover figure, minimum-odds rule or expiration date on one of our pages looks wrong or out of date. Tell us which page and, if you can, where you saw the current terms.
- Questions about how we compare offers: For example, how we treat bonus bets versus cashable funds, or why an offer is ranked where it is.
- Content suggestions: A promo type, sport, state rule or betting term you would like explained.
- Partnership and editorial enquiries: Introduce your organization and explain what you have in mind.
- Responsible gambling concerns: Tell us if something on the site is unclear or could be handled better.
What to include in your message
- The page title or address you are writing about.
- The sportsbook and offer involved, if any.
- What you think is inaccurate, and the date you saw it.
- Your state, if the issue concerns eligibility. Availability and rules differ across the US.
Please never send passwords, full card numbers, Social Security numbers or ID documents. We will not ask for them.
What we can't do
We don't run any sportsbook, so we can't see or change your account. That covers these requests:
- Bonus disputes: If a promotion didn't credit, a rollover is unclear or a withdrawal is delayed, contact that sportsbook's own support first and keep screenshots and emails. Bonus terms are set by each operator and can change.
- Payment problems: Deposits, withdrawals and verification are handled by the sportsbook and your payment provider.
- Legal or tax advice: Rules vary by state and by circumstance. Consult a qualified professional.
- Picks or guaranteed outcomes: We don't give tips, and no bet or bonus is certain to win.
Several sportsbooks we review are offshore-style operators, not state-licensed US sportsbooks. State consumer protections may not apply to them, and there is a risk that a winning bet or withdrawal is not paid. Check legality and licensing yourself before you deposit.
What happens after you write
A person reads every message. We don't promise a set reply time, but we prioritize factual corrections, and when we confirm an error we update the page. Our information was last fact-checked on September 29, 2026, and offers can change after that date.
How we stay independent
This site may earn commission when readers use links to sportsbooks. Commission does not decide rankings, and we don't claim to have deposited, bet or withdrawn with any operator. Our editorial ratings are not customer-review scores. Offers, such as Lucky Rebel's 125% up to $1,250 plus 50 FreeBet, always come with rollover, minimum-odds and expiration conditions that you should read on the operator's site before signing up.
While you wait: useful reading
If you are exploring options beyond sportsbook promos, our guide to Non GamStop casinos covers a related topic, though it is aimed at a different audience and market, so check that it applies to you.
Play within your limits
Bet only what you can afford to lose, never to recover losses or escape stress, and never treat betting as income. Set deposit limits, take breaks, and use self-exclusion tools if you need them. Free, confidential help is available 24/7 at 1-800-GAMBLER.